Returns & Warranty – NYJETSGEARSHOP
At NYJETSGEARSHOP, we want every fan to feel confident with their purchase. Our Returns & Warranty policies are designed to ensure a smooth, reliable, and customer-friendly experience.
Returns Policy
If your NYJETSGEARSHOP item does not meet your expectations, you may request a return within the eligible return period. To qualify:
- The item must be unused, unwashed, and in its original condition.
- All original tags, labels, and packaging must be included.
- A valid order number is required to process the return.
Once your return is approved and the product is received, we will issue a refund or help you exchange for another size or style.
Non-Returnable Items
Certain products are not eligible for return, including:
- Customized or personalized jerseys
- Items purchased on final sale
- Products showing signs of wear or damage not caused during shipping
Warranty Coverage
All NYJETSGEARSHOP products come with a quality assurance warranty. This includes coverage for:
- Manufacturing defects
- Printing or stitching errors
- Material flaws
To submit a warranty claim, provide your order details and a description of the issue. Our team will review the claim and offer repair, replacement, or an appropriate solution.
Return Shipping
Return shipping costs may depend on the reason for the return:
- For defective or incorrect items, NYJETSGEARSHOP covers the shipping.
- For voluntary returns (size, preference, etc.), shipping may be the responsibility of the customer.
Customer Support
Our support team is available to guide you through any return or warranty process. At NYJETSGEARSHOP, we strive to make every fan’s experience seamless and satisfactory, ensuring your loyalty is rewarded with quality and service.